Flour + Water Hospitality Group is committed to providing a fully accessible website experience for all users of all abilities, including those who rely on assistive technologies like screen readers, screen enlargement software, and alternative keyboard input devices to navigate the web.
Ongoing Efforts to Ensure Accessibility
We follow the Web Content Accessibility Guidelines (WCAG) version 2.1 as our guiding principle for determining accessibility. These are internationally agreed-upon standards that cover a wide range of recommendations and best practices for making content useable. As we add new pages and functionality to our website, all designs, code, and content entry practices are checked against these standards.
Website accessibility is an ongoing process. We continually test content and features for WCAG 2.1 Level AA compliance and remediate any issues to ensure we meet or exceed the standards. Testing of our website is performed by our team members using industry-standard tools such as the Accessibility Checker WordPress Plugin, color contrast analyzers, keyboard-only navigation techniques, and Flesch-Kincaid readability tests.
Accessibility Features On Our Website
The following is a list of items we have included in our website to improve its accessibility:
- Userway Accesibility Widget
- ALT Tags where needed
- Clearly defined header & paragraph tags
- Added the site language (lang) and text direction (dir) attributes to elements.
- Remove the tabindex attribute from focusable elements.
- Remove title attributes from elements that already have a preferred accessible name.
- Ensure that non-navigation links are underlined.
- Made Viewport Scalable
Where We’re Improving
In our efforts to bring our website up to standard, we are targeting the following areas:
- Contrast and header tag issues when they arise.
- Opening links in new tabs. (Unfortunately in our industry opening some links in new tabs is a needed feature and we cannot remove that functionality for all users.)
- Changing from PDF menus. (This is also an industry need as we change our menus on a daily basis and cannot change both the web and print menus is such a short span of time. This also allows for the majority or out users to print at home and is a requested feature by our customers.)
- Replacing third party plug ins that do not fulfill ADA requirements.
- Scanning our site on a regular basis to continue improving it for all of our customers accessibility needs.
This is part of our broader effort to make everyone’s experience at Flour + Water a welcoming and enjoyable one. Please note that while we make every effort to provide information accessible for all users, we cannot guarantee the accessibility of third party websites to which we may link.
Accessibility Support Contact
We welcome comments, questions, and feedback on our website. If you are using assistive technologies and are having difficulty using our website, please email hello@fwhospitality.com or give us a call at 415-826-7000. We will do our best to assist you and resolve issues.
